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Privacy Policy

This Privacy Policy governs the manner in which Queensgate Bank and Trust Company Ltd. ("Queensgate") collects, uses, maintains and discloses information collected from users of the http://www.queensgate.com.ky website.

 

Personal identification information


We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address or phone number. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.


Non-personal identification information


We may collect non-personal identification information about Users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.


Web browser cookies


Our site may use "cookies" to enhance user experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the site may not function properly.


How we use collected information


Queensgate may collect and use users' personal information for the following purposes:

 

  • To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

 

  • To personalize user experience

We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.

 

  • To improve our Site

We may use feedback you provide to improve our products and services.

 

  • To run a survey or other site feature

To send users information they agree to receive about topics we think will be of interest to them.

 

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How we protect your information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, stored on our site.


Sharing your personal information


We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners or trusted affiliates for the purposes outlined above.


Electronic newsletters


If user decides to opt-in to our mailing list (if any), they will receive emails that may include company news, updates, or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.


Changes to this privacy policy


Queensgate has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.


Your acceptance of these terms


By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. 

 
Contacting us


If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

 

Queensgate Bank and Trust Company Ltd.

Address: 103 South Church Street, Harbour Place, 5th Floor
PO Box 30464, Grand Cayman, Cayman Islands


Phone #: +1 (345) 945-2187


Email Id: asmith@queensgate.com.ky